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Terms and Conditions
McCoy Minerals – Terms & Conditions
Welcome to McCoy Minerals (“we,” “our,” or “us”). By accessing or using our website, placing an order, or engaging with our services, you agree to the following Terms & Conditions. Please read them carefully.
General Use
By using this website, you agree to use this site for lawful purposes only and not in a way that violates any laws or regulations.
Products & Services
McCoy Minerals offers gemstones, minerals, fossils, jewelry, custom jewelry design, gemstone cutting, and related services.
• All product descriptions and images are as accurate as possible, but natural stones may vary in color, size, and appearance.
• Measurements and weights are approximate.
• We reserve the right to modify or discontinue products at any time without notice.
Orders & Payment
• Payment is required in full at the time of purchase unless otherwise stated.
• We accept major credit cards and other payment methods listed at checkout.
• Prices are subject to change without notice.
Shipping
• Shipping costs are calculated at checkout.
• We are not responsible for delays caused by carriers.
• Once an order is shipped, McCoy Minerals is not liable for lost or stolen packages.
Returns & Exchanges
- If for any reason you’re not completely satisfied, you may return your purchase within 14 days of delivery for a full refund.
- After the 14-day return window, we’re happy to offer store credit for returns up to 30 days from delivery.
- "On SALE" items are final sale with no cash refunds. Store credit only.
Limitation of Liability
McCoy Minerals is not liable for:
• Indirect or incidental damages
• Loss due to natural stone breakage
• Shipping delays or carrier issues
• Website downtime or errors
Use of this site is at your own risk.
Privacy
Your personal information is protected and never sold.
Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page.
Contact
For questions about these Terms:
McCoy Minerals
Blowing Rock, NC
(828) 414-9889
email@mccoyminerals.com
www.mccoyminerals.com
By using our website, you acknowledge and agree to these Terms & Conditions.
Return and Refund Policy
Return Guidelines
- The item must be returned in its original condition within 14 days for a full refund. After the 14-day return window, we’re happy to offer store credit for returns up to 30 days from delivery.
- Buyer is responsible for return shipping.
- We recommend insured shipping for all returns.
- Refunds are issued once the item is received and inspected.
Non-Returnable Items
- Custom-cut gemstones.
- Clearance or sale items.
- Custom jewelry or modified pieces.
- Special orders.
Prestigious Gemstone Associates by McCoy Minerals,
537 Main Street, #584, Blowing Rock, NC,28605
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